Product FAQ

Question: ChainsPro is real gold or gold plated ?

Answer : Our products are plated with 3 layer thicker 18K real gold/platinum using best technology to keep durability. not real gold , Because gold price is much more expensive, we are unable to sell solid items in that price. But chainspro will not fade in 1-2 years or longer time .Because we put 3 layer thicker real 18k real gold on jewelry surface. Of course ,whatever real gold or gold plated jewelry, it should try to avoid water ,cosmetic and sweat.

Question: What if i use it at the gym? if i sweat will that affect to the product?

Answer : Our products are made with best 18K real gold/platinum plated technique and excellent craft, normally will not fade in 2 years. But they maybe damaged if used by inappropriate wearing habits. Please keep them well, they will look brand new for long time. Thanks for understanding.

Question: What is the Gold-plated Copper ?

Answer : Gold plated copper is a method of depositing a thin layer of gold onto the surface of copper.

Question: What is your material ?

Answer : Base material is copper or alloy, plated about 2μm thickness real chunky gold outside.

Question: Could I customized Jewelry in your store ?

Answer : Yes, we are fashion jewelry factory, glad to accept customized product for u and ship them within 2 business days.

Question: Do u have Quality inspection certificate ?

Answer : ChainsPro passed Quality Verified By International Institution SGS - Currently the world's largest and oldest product quality control and technical identification multinational company., showed in every product page details.

Question: What is the ChainsPro Package material ?

ChainsPro, We are committed to provide chic fashion jewelry that you can wear every day. 

ChainsPro has more than 10 years' experiences in jewelry industry from design to production. We focus on high quality real gold plated fashion jewelry.

Main products include necklaces, pendants, earrings, rings, bracelets, anklets, garment accessories etc. Base on material brass,316L stainless steel, combined with top grade Cubic Zirconia, Rhinestone crystal, Synthetic pearl, Leather etc.

We believed quality is the foundation of brand's development, chainspro always keeping excellent craft, using the best electroplating technology and being strict with quality. All of products are environmentally friendly, safe to body. They all complied with European, American standards, and were certificated by SGS, the largest global testing and certification agency.

We have passionate and professional service team, will respond you on time. For a better purchase experience, we setup overseas warehouses in many countries include USA, UK and Russian Federation. We sell millions of jewelries worldwide each year, and get many customers' trust and positive feedback.

Choose ChainsPro, you will find the difference. Welcome to visit our store online and contact us !